Terms and Conditions

We make every effort to ensure that all the information on our website is up to date, accurate and complete. However, we are only human and mistakes can happen, so you should check all important points with one of our staff before making your purchase decision based on the information contained on this website.

Where changes to specifications occur we would generally expect improvements.

Due to the nature of progress in manufacturing standards, and changes in legislation, it is not always possible to keep the product details up to date. Where changes to specifications occur we would generally expect improvements; the vagaries of legislative bodies are beyond our control though, so please ask, particularly if you are dependent on something technical that you cannot check just by looking at our samples. We do all we can to keep our displayed prices accurate. However, if someone makes a mistake, knocking off thousand of £’s with a typing error, we cannot be held to that price. If you spot such a glaring mistake, we would be obliged if you could let us know and we can get it corrected as soon as possible.

We do not warrant or guarantee in any way that your tow vehicle is compatible with any of our trailers you must seek advice on weights etc. from your vehicle manufacturers.

All caravans, travel trailers and fifth wheels are sold as pre-owned as they have to be registered in the USA first.

All caravans/trailers with gvw of over 3500kg or 7m are sold as static holiday caravans.

DVD/CD players will only play region 0 or multi-region discs. If requested, we will supply free of charge a UK DVD player in addition.

All removable contents in our holiday homes are sold as a separate priced item.

Gas and electric habitation certificates available if required at £199.

Payment Terms

No trailer can be collected until paid for in full with cleared funds.

All goods remain the property of the company until paid for in full with cleared funds, and removed from our premises.

Surveyor and  R-pod products from 1/2/16 are subject to 5% VAT inclusive as no longer using BS3632 on these products and all loose contents invoiced separately carry full 20% VAT included if any purchased.

Warranty Repairs

All same year units have a full 12 months’ warranty which is not on site but return to base – you can buy on-site warranty at extra cost all used (previous year or older) units carry a full 90 days return to base warranty again on-site warranty is available at extra cost. On used units we only offer repairs to faulty items not wear items and the unit must be booked in via service department and returned at your own cost – we can do work on-site (except roofing) but additional costs apply.

On-site Warranty

Labour only:

Mainland England & Wales  – £999 per year or £1999 for 3 years

Highlands and far south  – £1199 per year or £2699 for 3 years

Collection/Storage

All trailers which have not been collected within 1 month of being notified that it is ready for collection will be charged at £20 per week for storage, which must be paid before collection.

UK only – If the towing vehicle has a permissible gross weight in excess of 3.5 tonnes the maximum width and length of the drawbar trailer (body only excluding drawbar) are 2.55 metres and 12 metres respectively. If however the gross weight of the towing vehicle is 3.5 tonnes or less, then the maximum permissible width and length for a drawbar trailer (body only excl drawbar) are 2.55 metres and 7 metres respectively. In both cases, the overall length of the towing vehicle and trailer must not exceed either 18m or 18.75m depending on the type of towing vehicle this is for transportation to the static park that the caravan will be sited unless in the case of a showman who have other overriding regulations within their guild.

Disclaimer

We reserve the right without obligation to improve or modify product which may change the specification, models and feature availability. The information in this website reflects the product design, fabrication and component parts at the time of publication. Subsequent refinement may be evident in the actual product after the date of publication. Photographs may show some equipment that is optional. Consult your dealer for further information.

All caravans, travel trailers and fifth wheels are sold as pre-owned as they have to be registered in the USA first. All caravans/fifth wheels supplied outside of the UK are supplied for you to arrange registration within your country or we can arrange this at extra cost.

NOTICE

All prices quoted exclude IVA VOSA certification which is £1999 and available if you wish to use your caravan as a tourer (not required if used as a static) all caravans are sold as static caravans unless the IVA VOSA pack is purchased.

PLEASE NOTE WE HAVE NO CONNECTION TO THE STT GROUP, AMERICAN CARAVANS DIRECT LTD OR AMERICAN CARAVANS DIRECT UK LTD.